The Gutter Club » installer http://www.thegutterclub.com Evaluating Gutter Leaf Protection Systems - Reviews and Reports Thu, 02 Sep 2010 23:14:11 +0000 en hourly 1 http://wordpress.org/?v=3.0.1 Leaf Filter Installer Responds to Negative Review http://www.thegutterclub.com/index.php/2010/03/12/leaf-filter-installer-responds-to-negative-review/ http://www.thegutterclub.com/index.php/2010/03/12/leaf-filter-installer-responds-to-negative-review/#comments Fri, 12 Mar 2010 20:33:25 +0000 admin http://www.thegutterclub.com/?p=73 A while back, a reader named Joe posted a review of LeafFilter.  He wasn’t having the greatest experience.  He came away quite dissatisfied with the product.

Jimmy, a self-identified LeafFilter installer (http://mynewgutters.com) offers the following rebuttal to Joe’s review:

I am a LeafFilter dealer/installer.  LeafFilter works perfectly with a metal roof.  It is the best gutter [...]

]]> A while back, a reader named Joe posted a review of LeafFilter.  He wasn’t having the greatest experience.  He came away quite dissatisfied with the product.

Jimmy, a self-identified LeafFilter installer (http://mynewgutters.com) offers the following rebuttal to Joe’s review:

I am a LeafFilter dealer/installer.  LeafFilter works perfectly with a metal roof.  It is the best gutter guard on the market for a metal roof application.  The main reason is that it mounts just to the gutter.  It does not need to be mounted to the roof under the shingles like most gutter guards. The LeafFilter gutter guard is the only micro-filtration gutter guard that does not mount under the roof shingles.

I install it all the time on gutters that handle water from a metal roof.  It sounds like whoever installed the system [on your home] has a lack of experience.  One of two things can be done if you are having a problem with water over-shooting the gutter guard from a metal roof… or any roof.   If one of the steps below are taken, it will fix the problem.

First, you could install the service screen/valley screen which is a more porous filter that will handle the extra water flow.  90% of the time, this will fix the problem.  Second, if the problem persists, what will need to be done is you will need to have a six inch gutter installed, in turn you will have more of a filter surface to handle the extra water flow.  If you have any questions on this give me a call at 877 573 2653.

If LeafFilter is properly installed, and the right steps are taken when a problem arises, it can be eradicated 100% of the time.  I believe LeafFilter is they best gutter guard on the market with over 700,000 ft installed personally from our company.  We never had a call back we could not fix and we never had a single clogged gutter!

While we admire Jimmy’s desire to back up his product, we at TheGutterClub have a known stance on “clogged gutters”.  This is never the issue.  The gutters don’t have to clog to be completely useless.  Over-shooting water is the main concern with gutter failure, and nobody ever wants to guarantee that this won’t happen.

But anyway, thanks Jimmy for your rebuttal.  Please let us know if you would like to share any of your other experiences in the field.

]]> http://www.thegutterclub.com/index.php/2010/03/12/leaf-filter-installer-responds-to-negative-review/feed/ 0 Leaf Filter Review and Field Report http://www.thegutterclub.com/index.php/2010/03/12/leaf-filter-review-and-field-report/ http://www.thegutterclub.com/index.php/2010/03/12/leaf-filter-review-and-field-report/#comments Fri, 12 Mar 2010 20:21:48 +0000 admin http://www.thegutterclub.com/?p=71 Reader, Mary Beth recounts her personal experience with Leaf Filter and her local installer.  She isn’t very happy with the result.

I also had the Leaf Filter installed on my house in the winter of 2009.  I live on 5 acres of pine trees.  So I thought this would take care of the pine [...]]]> Reader, Mary Beth recounts her personal experience with Leaf Filter and her local installer.  She isn’t very happy with the result.

I also had the Leaf Filter installed on my house in the winter of 2009.  I live on 5 acres of pine trees.  So I thought this would take care of the pine needles.  IT DID NOT!.  The pine needles do not blow away because it is too cold and wet all winter.  I live in the Olympia, Washington area.

I called the company because the system did not work on my house.  So they sent out someone to look at them.  The day he arrived, we had a cold spell and everything was frozen.  So he took pictures.  He said he would talk to his boss.  I told him I wanted them taken off and I wanted a refund because they did not work.  Never heard from them.

So I called them again.  They told me that they only guarantee that the gutters will not clog.  They do not clog, now they do not work at all.  Now all the water just runs over them.  So now I have to have them taken off so my gutters will work again.  I am now trying to figure out what to use that might work better.

This “no clog” guarantee is quite common with all of the various gutter guard technologies.  It’s a guarantee that they can easily make and keep.  The problem for home-owners is that the guarantee is almost completely useless!  A gutter can be completely clog-free and still not work.  A gutter is not working if the rain water is cascading over the top.

When they make a “no clog” guarantee, they only mean the INTERIOR of the gutters.  If the filter, screen, curve, or whatever is on top of the gutter clogs up and causes the gutter to utterly fail… this doesn’t count.

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