Well Samuraidog98 has some video that shows otherwise.  Check it out for yourself, and then read his written review below.

His vacuum really should be sufficient. 6.5HP is pretty strong so I’m not sure what is going on here. Is it possible that his vacuum has some kind of obstruction that is limiting the airflow? Here is what Samuraidog98 had to say about his experience.

This is my review of the Gutter Clutter Buster.

Cost of GCB: $59.99 (kit incl. 2 extensions) + $15 shipping.
Vacuum: Ridgid 16 gallon 6.5HP wet/dry vac. (Model WD1670)
Type of leaves: Maple, Ash, White Oak, and Hickory (?).

As you can see in the video, I get a LOT of leaves in my gutters. So, I was really hopeful that this device would work as advertised and keep me from having to climb the ladder to clean out my gutters.

Although this video clip only shows about ten minutes of the GCB in use, I initially used the GCB for about an hour on a ten ft. long section of gutters before realizing that it wasn’t going to work as I’d hoped. As you can see in the video, the GCB easily clogs. Although the pipes aren’t too heavy, my arms got really tired after using it for such a long time with limited results.

I can’t really fault the wet/dry vac. When I used it to vacuum out my car, it seemed to have lots of suction power (read the reviews of this vac on amazon.com or homedepot.com).

I contacted the seller telling them about the difficulties I was having with their product. I was told that I need to use at least a 5HP wet/dry vac. After telling them that I was using a highly-rated Ridgid 6.5HP vac, I was told that they’ve sold thousands of the GCB and that I was the very first person to ever complain about a clogging problem, so I “had to be using the product incorrectly.” I asked for a refund, but was told that I could only return the product (minus shipping) as long as it has no scratches or damage (must look like it is new so it can be sold as new). Since shingles are like sandpaper, it is nearly impossible to use this device without scratching it!

I told them that I was highly dissatisfied with the GCB and that I’d do a review of the product and post it online. I was then threatened with a lawsuit if I posted anything negative about their product on the web.

Perhaps there are some satisfied users out there. I was really hopeful that this product would work and I wanted to give it a positive review, but the GCB just didn’t work for me.

The Gutter Clutter Buster website has a video of the product in action and it appears to work.  However, the geographic location is most likely Florida, and the leaves being vacuumed are tropical… much smaller and narrower than the GCB pipe opening.  They certainly aren’t trying to vacuum large Maple or Oak leaves in that video.  We are up here in New England and feel that we would, unfortunately, have the exact same experience as Samuraidog98.

As far as we can tell, the Gutter Clutter Buster maker is trying to do good… and they believe in their product.  And it’s American made!  It just seems that they might be lacking a bit in the customer service arena, at least in this particular instance.  If an honest customer is truly that unhappy with your product, it seems that the right thing to do would be to offer some kind of assistance.

We would love to hear about other GCB experiences both good and bad.  What are you thoughts?  Is Samuraidog98 doing anything wrong?  Do you think that the alleged treatment from the Gutter Clutter Buster manufacturer represents adequate customer service?