Comments on: Review of GutterMaxx Leaf Protection System

By: Lin

Lin — Thu, 15 Dec 2011 15:02:00 +0000

Don’t be fooled by the salesman when he welcomes you to the guttermaxx family!This gutter system has almost as many flaws as the company. I have never dealt with a company that turns their back as quick as they get their check. We are from the north and this system contributes heavily to ice dams which in turn creates leaking in the house.
The system was not 6 months old when we started complaining. And don’t go to the BBB they are paid by the companies and will side with them as long as they respond to you complaint.
Someone was suppose to come out this past summer to fix some things and he never even made an attempt to schedule an appointment.
So this system when it rains normal to hard can’t catch any of the rain so it skips right off the gutter cover. Don’t be fooled by the salesman when he sprays water on the display he brings it never rains with the rain directed into the side like when he shows you. Rain comes down so fast it hardly ever makes it in this system so you have rain pouring off the house , worst of all over your entry ways so you get soaked entering your home.
When it snows you are plagued with ice dams. They will tell you this system does not “cause” this problem semantics it contributes more than you know. They will tell you your attic does not have enough insulation anything to pass the buck. We have contracted a roofer ( we have a young 5 year old roof) to give us more soffets and installing a solar power vent, when he came to look he brought a gutter expert who said this system which was not a year old should be removed cause it was going to cause many problems for us. And they do not use gutter aprons or give you all new facia board so that the old nail holes are exposed and will leak. We have leaking when it pours between the gutter and facia board. This system is not good but I have to say the people selling it are straight up bad and will do nothing for you . I would not advise anyone to get this system.

By: Tom Tusing

Tom Tusing — Sun, 02 Oct 2011 02:41:32 +0000

Well folks its just not Gutter maxx all these complaints are common with any hood system If it has and opening stuff will get in thats common sence.A smooth piece of metal at your roof edge will not stop heavy rains Imposible. You need a screen system and not just any screen system you dont need a (MICRO SCREEN) most of those are just to tight and heavy rains will run over. the other problem is oils/tar will leak off your roof when hot and clog the screen. I know this because i have installed/ serviced most major players products out there. I will not mention what i sell now just so you dont think this is a sales pitch. the installer can also make a good product bad by sloppy work just be carefull out there and do your home work you can get a great system installed for around $10.00 to $15.00 per foot paying a penny more will be a waste of your money.

By: Gary L

Gary L — Wed, 20 Jul 2011 16:14:12 +0000

I have had the guttermaxx system for over 8 years now and it worked much better then the normal gutters on my house. I have had a few problems, but I called and they came out within the next few days and fixed my problems (installed some flashing etc.).

It was a bit pricey but I paid once and never had to worry about it again. I recommend the product.

By: Lin

Lin — Fri, 27 May 2011 02:35:39 +0000

This is the worst gutter system and company. DO NOT BUY ANYTHING FROM THIS COMPANY. We get ice damns in the winter and when it rains it totally runs off the smooth tops. The only thing this gutter does is keep leaves out.
We would love to have our old gutters back! The people that work at this company are true ripoff artists and it only cost us $4,ooo.oo to find out!! POS gutter and company!

By: Cindy T.

Cindy T. — Wed, 16 Mar 2011 14:47:02 +0000

I agree with your assessment and have been dealing with issues myself with a gutter that had water pouring over it and then a gutter falling off. I have submitted a complaint to the Co. headquarters to the president Frank Fulco, custome service manager Tom Queen and Installation contact Phil Bruce. My issue seems to be the installation and durability of the product. I suggest submitting a complaint in writing to the Company headquarters and also to Hank Philippe Ryan at helpmehank@whdh.com and to the BBB, this company needs to stop their misleading advertising, poor workmanship and indifferent customer service!! Best, Cindy

By: Disappointed in Ct

Disappointed in Ct — Mon, 18 Oct 2010 01:25:27 +0000

We have had the GutterMaxx System for about 3 years now. We are surrounded by a forest of very tall trees and decided after moving in that it would be worth the pricey investment (especially given the near 40 foot peak on our house in some areas.) In theory, it should work. We saw the demo, did our research but now are beyond disappointed. The installation was messy. The installers did not put 1 downspout where they were supposed to because it was under a deck and they didn’t want to crawl under it (Guttermaxx did come out and fix that). The biggest problem is the water that pours OVER the gutter in two main areas leaving little water to actually go down the downspout. One overflow led to leaking into our basement, something that NEVER happened previously. We had to pay a contractor to put flashing in to alleviate this problem. We have called Guttermaxx at least 8 times. They have not shown, cancelled, came 1 time but did not BRING a ladder so they could not assess the gutter???!!! We were dealing with Hartford (more local) and finally called the headquarters in Texas a couple times. They told us if there was a problem we should be calling them. Nobody had told us this and our problem has yet to be resolved. Their customer service is truly the WORST of ANY business I have ever dealt with in my entire life. It may be a quality product but sadly we will never know and we are out $5000. If you are thinking about using GutterMaxx, spend your money elsewhere. The only way you will be pleased is if you get lucky with your initial installation and the system works as it is supposed to.

By: Russell Beasley

Russell Beasley — Mon, 26 Jul 2010 18:37:42 +0000

I have had GutterMaxx products on my house for eight years and have recently had a problem with them getting clogged with pine needles. The company advertises they will clean the gutters if they ever clog. Here is where my problems begin, I have spoken to the company headquarters in Houston on four separate occasions and have been promised someone will be out to take of the problem; it has been 21 days since my first call and still no resolution. BEWARE DON’T PAY THE HIGHER PRICE FOR THIS PRODUCT THEY DO NOT STAND BEHIND WHAT THEY SELL.

By: Ron Jacobsen

Ron Jacobsen — Tue, 06 Jul 2010 15:27:47 +0000

I have had a GutterMaxx system for 5 years on my ranch home and it has 2 major problems. It can’t handle a large water flow on the numerous valleys I have on my home and it has icicle problems in the winter. Don’t waste you money on Gutter Maxx, it is way too pricey.

I am still wating for GutterMaxx Houston to solve my problems as outlined above.

By: Gutters 911, LLC

Gutters 911, LLC — Wed, 03 Feb 2010 17:27:26 +0000

Adding a link is more than we expected. We take around 50 new pictures every day. Feel free to use all the pictures you will need, if you do the same. Thank you.

By: admin

admin — Tue, 26 Jan 2010 16:01:34 +0000

Sorry about that. We have edited the post to give you credit (and a link) for the photo. If you’d rather we remove it altogether, we would oblige. Also, if you’ve got any comments or commentary regarding gutter protection systems, we would love to hear from you. Maybe feature guest posts from an expert in the field. That sort of thing.

Cheers!